Working with local councils, developers, and trade and community associations we help plan, create, revitalise and maintain welcoming and attractive retail places - streets, arcades, outdoor malls, shopping centres, suburban clusters and CBDs.

 

We provide research and advice on:

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·       Economic activity

·       Retail mix

·       Consumer shopping behaviour

·       Empty stores

·       Parking

·       Visitation strategies

·       Marketing + branding

·       Greening

·       Collaborative marketing strategies

·       Media + publicity

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We are also experts in focus group facilitation, stakeholder workshops and presentations.

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Ask us about our Retail Place Index and how you can get involved.

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We also work with individual retailers - from small, independent stores to large department stores and chains - providing a range of services including:

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·       Store + digital assets audits 

·       Mystery shopping

·       Branding

·       Marketing strategy

·       Experiential retail advisory

·       Exterior greening services

·       Publicity + promotion

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Customer service is key to providing the ultimate customer experience. We help our clients ensure they are selecting and developing the very best people.

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We provide a range of programs and services including:

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·       Staff recruitment

·       Staff coaching + mentoring

·       Workshops + seminars

·       Networking + special events

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We also work with large retail organisations, retail developers and shopping centres to advise on:

 

·       Talent recruitment +  management

·       Board evaluations

·       Staff development

·       C-suite + executive media training

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Our work with retail people is powered by The GC Index.