Work
At Shopology we work across three retail pillars: places, spaces + people.

01
Places
Working with local councils, developers, and trade and community associations we help plan, create, revitalise and maintain welcoming and attractive retail places - streets, arcades, outdoor malls, shopping centres, suburban clusters and CBDs.
We provide research and advice on:
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· Economic activity
· Retail mix
· Consumer shopping behaviour
· Empty stores
· Parking
· Visitation strategies
· Marketing + branding
· Greening
· Collaborative marketing strategies
· Media + publicity
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We are also experts in focus group facilitation, stakeholder workshops and presentations.
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Ask us about our Retail Place Index and how you can get involved.
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02
Spaces
We also work with individual retailers - from small, independent stores to large department stores and chains - providing a range of services including:
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· Store + digital assets audits
· Mystery shopping
· Branding
· Marketing strategy
· Experiential retail advisory
· Exterior greening services
· Publicity + promotion
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03
People
Customer service is key to providing the ultimate customer experience. We help our clients ensure they are selecting and developing the very best people.
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We provide a range of programs and services including:
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· Staff recruitment
· Staff coaching + mentoring
· Workshops + seminars
· Networking + special events
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We also work with large retail organisations, retail developers and shopping centres to advise on:
· Talent recruitment + management
· Board evaluations
· Staff development
· C-suite + executive media training
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Our work with retail people is powered by The GC Index.
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