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At Shopology we work across three retail pillars: places, spaces + people.

Image by Sung Jin Cho


Working with local councils, developers, and trade and community associations we help plan, create, revitalise and maintain welcoming and attractive retail places - streets, arcades, outdoor malls, shopping centres, suburban clusters and CBDs.


We provide research and advice on:

·       Economic activity

·       Retail mix

·       Consumer shopping behaviour

·       Empty stores

·       Parking

·       Visitation strategies

·       Marketing + branding

·       Greening

·       Collaborative marketing strategies

·       Media + publicity

We are also experts in focus group facilitation, stakeholder workshops and presentations.

Ask us about our Retail Place Index and how you can get involved.

Second Hand Store


We also work with individual retailers - from small, independent stores to large department stores and chains - providing a range of services including:

·       Store + digital assets audits 

·       Mystery shopping

·       Branding

·       Marketing strategy

·       Experiential retail advisory

·       Exterior greening services

·       Publicity + promotion



Customer service is key to providing the ultimate customer experience. We help our clients ensure they are selecting and developing the very best people.

We provide a range of programs and services including:

·       Staff recruitment

·       Staff coaching + mentoring

·       Workshops + seminars

·       Networking + special events


We also work with large retail organisations, retail developers and shopping centres to advise on:


·       Talent recruitment +  management

·       Board evaluations

·       Staff development

·       C-suite + executive media training

Our work with retail people is powered by The GC Index.

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